Which? Secondary Ticketing Report

26 May 2016

Consumer rights watchdog Which? has released new research revealing that tickets to live music events are still being sold unlawfully on secondary ticketing sites. This will come as no surprise- despite the Government introducing amendments to the Consumer Rights Act in to create greater transparency around secondary sales in 2015. Which? state that the conditions are being flagrantly ignored. The act stipulates that consumers must be made aware of the original face value of tickets for secondary sale, any restrictions on the ticket and, where appropriate, standing or seating information. However, Which? have uncovered numerous examples where consumers were not provided with such key information on secondary ticketing sites such as Viagogo, StubHub, Seatwave and Get Me In! The Government’s independent review of the secondary ticketing market conducted by Professor Michael Waterson is due to report today.