Fair Ticketing Charter

To sign up to the industry charter, contact Renae at renae@aiforg.uk or call +44(0)208 994 5599 (ext 2).

“While it is not unusual to hear certain sections of the industry lash out against secondary sellers, the [AIF Fair Ticketing] charter looks to be the most significant united front against the market…The combined voice of the industry organisations speaking out against ticket touting is a powerful lobbying tool, and it is as loud as it has ever been since former culture secretary Tessa Jowell decided not to outlaw the practice in 2006.” POLLSTAR


We the undersigned believe that the growth of ticket-touting online – so-called ‘secondary ticketing’ – is bad for fans and bad for live entertainment.

Ticket touting means real fans are deprived of the opportunity to attend events and see artists they love while speculators cash in.

We believe there are strong arguments for legislation to curb the activities of unofficial ticket-sellers.

Until such legislation is enacted we believe the entire Live Entertainment Industry should further increase its efforts to protect fans.

We affirm that we will be transparent with the pricing and distribution of tickets for events that we control.

We restate our commitment to adopting ticketing processes and technologies which ensure tickets reach the hands of real fans rather than touts.

We call on secondary ticket sellers to cease and desist selling tickets for events we control.

We call on consumers to boycott ticket touts.


  • 13 Artists
  • A Greener Festival
  • Annie Lennox
  • Association of Festival Organisers
  • Association of Independent Festivals
  • Beat-Herder Festival (The)
  • Belladrum Tartan Heart Festival
  • Bestival
  • Bingley Music Live
  • Blissfields
  • Britsol Ticket Shop
  • Brownstock
  • Camp Bestival
  • Chambers Management (promoter of comedy talent and mgr. of Jimmy Carr, Frankie Boyle and Jack Whitehall)
  • Chris Difford
  • Coda Agency
  • Cornbury
  • Crispin Hunt
  • Crowd Surge
  • Dave Rowntree
  • Dawson Breed Music
  • Deer-Shed Festival
  • Ed O’Brien
  • Eden Sessions
  • eFestivals
  • End Of The Road Festival
  • Evolution Festival
  • Featured Artists Coalition
  • Festaxi
  • Festibelly
  • Festival UK
  • Folk on the Water
  • Fran Healy
  • Free Trade Agency
  • Glade Festival
  • Glasgowbury
  • Glastonbudget
  • Gotye
  • Graphite Media
  • Green Man Festival
  • Greenbelt Festival
  • Hal Ritson
  • Hospital Records
  • Howard Jones
  • ID&C
  • Imaginadium
  • In The Woods Festival
  • JCF Management
  • John Fairs
  • Kate Nash
  • Kendal Calling
  • Kilimanjaro
  • Larmer Tree Festival
  • LeeFest
  • London Green Fair (The)
  • London Summer Jam
  • Loud Sound
  • Lucy Pullin
  • Magic Loungeabout (The)
  • Mark Kelly
  • Master Shortie
  • Meltdown Festival
  • Name PR
  • Nick Mason
  • Ninja Tune
  • No Direction Home Festival
  • Nozstock the Hidden Valley Festival
  • Open House Festival
  • Outside:Inside
  • Phantom Music
  • Portishead
  • Radiohead
  • Rob Da Bank
  • Rumer
  • Sandbag
  • Sandie Shaw
  • Secret Garden Party
  • Shambala Festival
  • Skiddle
  • Sonisphere
  • Steve McCarthy-Hunt
  • Stockton Weekender
  • Summer Sundae Weekender
  • Sunday Best Recordings
  • SWN Festival
  • Tramlines
  • Truck
  • Twickets
  • Value Added Talent
  • Vans Warped Tour
  • Wakestock
  • We Got Tickets
  • Wikifestivals
  • Wildlife Entertainment (rep. Arctic Monkeys, Miles Kane)
  • XRay Touring
  • Y-Not Festival
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